How long does it take for care management to begin working successfully?

In our experience, we have found that a well-implemented care management effort takes about six months to get running relatively well. Some considerations that may make it take a longer or shorter amount of time include:

  • How much work needs to be done on role clarity? If practice members are all on the “same page” with respect to what a care manager is and does and how they interact with the role, this will go much faster. If they are all trying to “figure it out” as they go along, defining the role and processes on the fly, this will take much longer.
  • In our experience, we have found that a well-implemented care management effort takes about six months to get running relatively well. Some considerations that may make it take a longer or shorter amount of time include:
  • How much work needs to be done on role clarity? If practice members are all on the “same page” with respect to what a care manager is and does and how they interact with the role, this will go much faster. If they are all trying to “figure it out” as they go along, defining the role and processes on the fly, this will take much longer.

Team COMPLETE CARE MANAGEMENT